RETURN POLICY
Kokoda Caravans Return Policy
At Kokoda Caravans, we take pride in delivering high-quality, Australian-built off-road caravans designed for durability, comfort, and adventure. Each van is built to order and undergoes thorough quality checks before handover.
Returns & Exchanges
Due to the custom-built nature of our caravans, we do not offer returns or exchanges for change of mind, preferences, or personal circumstances. All sales are final upon completion of the purchase agreement.
Warranty Coverage
Your peace of mind is important to us. All Kokoda Caravans come with a comprehensive 3-Year Manufacturer’s Warranty, which covers defects in materials and workmanship under normal use.
If you experience any issues covered under warranty, our dedicated service team is here to assist and resolve them promptly.
Need Help?
If you have a concern about your caravan or would like to lodge a warranty claim, please contact our support team:
📞 1800 577 430
📧 enquiries@kokodacaravans.com.au
You can also visit us at:
📍 1600 Sydney Rd, Campbellfield, VIC 3061
AUSTRALIAN MADE
Made and manufactured in Melbourne, Australia.
GREAT VALUE
Premium quality and unbeatable value.
QUALITY BUILT
Built with attention to detail and high quality.
NATIONWIDE WARRANTY
Offering a nationwide warranty so you can have peace of mind.