RETURN POLICY 

Kokoda Caravans Return Policy

At Kokoda Caravans, we take pride in delivering high-quality, Australian-built off-road caravans designed for durability, comfort, and adventure. Each van is built to order and undergoes thorough quality checks before handover.

Returns & Exchanges

Due to the custom-built nature of our caravans, we do not offer returns or exchanges for change of mind, preferences, or personal circumstances. All sales are final upon completion of the purchase agreement.

Warranty Coverage

Your peace of mind is important to us. All Kokoda Caravans come with a comprehensive 3-Year Manufacturer’s Warranty, which covers defects in materials and workmanship under normal use.

If you experience any issues covered under warranty, our dedicated service team is here to assist and resolve them promptly.

Need Help?

If you have a concern about your caravan or would like to lodge a warranty claim, please contact our support team:

📞 1800 577 430

📧 enquiries@kokodacaravans.com.au

You can also visit us at:
📍 1600 Sydney Rd, Campbellfield, VIC 3061