WARRANTY
With a three-year factory warranty you can travel Australia without a care in the world.
(Given with every new caravan delivered from July 1st 2022.)
You will be covered for structural, plumbing and electrical within our warranty.
CLICK HERE TO SUBMIT AFTER CARE FORM
Structural
Plumbing
Industry standards are what we follow an we ensure all our vans meet those regulations.
Electrical
General Construction
ENJOY YOUR TRAVELS WITH EASE
BILLABONG CARAVANS FACTORY WARRANTY
Our highly qualified team live and breathe caravans.
Delivering you a product that you can also be proud of. Of our team produce only the best, with the highest quality materials.
ALL WARRANTIES RELATED TO APPLIANCES & SUSPENSION TO BE DIRECTLY RAISED TO MANUFACTURER FROM THE LIST BELOW
DOMETIC
FRIDGE
AIRCONDITIONER
CASSETTE TOILET
AWNING
WINDOWS
ROOF HATCHES
SWIFT
OVEN
MINI – GRILL
OUTDOOR BBQ
HOT WATER SERVICE
COAST TO COAST
RANGEHOOD
ENDURO SUSPENSION
OUTBACK SUSPENSION
AL-KO COUPLING / HITCH
ESE STABILITY CONTROL
CRUISEMASTER
CRS SUSPENSION
ATX SUSPENSION
DO35/45 HITCH MASTER COUPLING ATX SUSPENSION / AIRBAG
THETFORD
TOILET
OVEN / GRILL
ACCESS DOORS
FRIDGE
WEBASTO
DIESEL HEATER
BMPRO
BATTERY SYSTEM
GENIUS
HA35
TREK DISPLAY
BREAKAWAY
SWAY CONTROLLER
NCE
TOPLOAD WASHING MACHINE
TELEVISION
MICROWAVE
RANGEHOOD
RADIO
CAMEC
FRONT LOAD WASHING MACHINE
ENTRY DOOR
LEISURE-TEC
TRUMA AIRCONDITIONER
TRUMA GAS HEATER
TRUMA AQUA GO
ATRV
AWNING
WINDOWS
ENTRY DOOR
BATTERY STOP
AGM BATTERY
LITHIUM LAB
LITHIUM BATTERY
URBAN REPUBLIC
RADIO
SPEAKERS
RANGER
WINDOWS
BILLABONG CARAVANS
STRUCTURAL
PLUMBING
ELECTRICAL
GENERAL CONSTRUCTION
WATER PUMP
Roadside Assistance
There are two different types of Caravan Insurance policies available. Onsite Caravan Insurance for when you're staying in one spot and Touring Caravan Insurance for when you're on the move (the roadside assistance).
We are not affiliated with any of the roadside assistance companies. We recommend that you explore the specialised roadside assist products from your local state automobiles clubs like RACV, NRMA, or RACQ, for example. We also saw that the Caravan and Motorhome Club of Australia (CMCA) offered roadside assist insurance.
Terms & Conditions
Billabong provides a 3 year factory warranty
given with every new caravan purchased, you will have peace of mind knowing that you are covered for structural, plumbing and electrical within our warranty.
Billabong Caravans allows you to enjoy your travels in your new Billabong with the full confidence that you have purchased a top of the range, quality made caravan that you will enjoy for many years to come.
Billabong Caravans offers a 3 year warranty on each new Billabong Caravan sold. This consists of the warranty being raised to the manufacturer for appliances and suspension. The warranty for structural, plumbing, electrical, general construction and water pump is done through Billabong Caravans or via approval through an independent repairer anywhere around Australia. Warranty repairs and replacements will be free of charge.
The warranty period commences on the date of purchase.
Unless the owner has prior written consent from Billabong, under the Warranty Billabong will not reimburse the owner under the Warranty for repairs undertaken by an unauthorised repair.
The Warranty will not apply in certain circumstances, including where the RV has been:
- Used for a purpose other than which it was designed;
- Used for commercial purposes;
- In an accident; or
- Towed by a vehicle other than a standard passenger vehicle.
The Warranty will also not extend to specific types of damage including:
- Wear and tear when the caravan has been used for permanent living purposes;
- Tears, punctures, and fading to fabric items; or
- Damage caused by alterations or repairs being undertaken by an unauthorised repairer.