Explore the country without a care in the world. With a three-year factory warranty
given with every new caravan delivered from July 1st 2022, you will have peace of mind knowing that you are
covered for structural, plumbing and electrical within our warranty.
ENJOY YOUR ADVENTURES WITH PEACE OF MIND
BILLABONG CARAVANS FACTORY WARRANTY
We maintain a highly qualified team who are passionate about producing a product that their owners can be extremely proud of.
ALL WARRANTIES RELATED TO APPLIANCES & SUSPENSION TO BE DIRECTLY RAISED TO MANUFACTURER FROM THE LIST BELOW
DO35/45 HITCH MASTER COUPLING ATX SUSPENSION / AIRBAG
There are two different types of Caravan Insurance policies available. Onsite Caravan Insurance for when you're staying in one spot and Touring Caravan Insurance for when you're on the move (the roadside assistance).
We are not affiliated with any of the roadside assistance companies. We recommend that you explore the specialised roadside assist products from your local state automobiles clubs like RACV, NRMA, or RACQ, for example. We also saw that the Caravan and Motorhome Club of Australia (CMCA) offered roadside assist insurance.
Terms & Conditions
Billabong provides a 3 year factory warranty
given with every new caravan purchased, you will have peace of mind knowing that you are covered for structural, plumbing and electrical within our warranty.
Billabong Caravans allows you to enjoy your travels in your new Billabong with the full confidence that you have purchased a top of the range, quality made caravan that you will enjoy for many years to come.
Billabong Caravans offers a 3 year warranty on each new Billabong Caravan sold. This consists of the warranty being raised to the manufacturer for appliances and suspension. The warranty for structural, plumbing, electrical, general construction and water pump is done through Billabong Caravans or via approval through an independent repairer anywhere around Australia. Warranty repairs and replacements will be free of charge.
The warranty period commences on the date of purchase.
Unless the owner has prior written consent from Billabong, under the Warranty Billabong will not reimburse the owner under the Warranty for repairs undertaken by an unauthorised repair.
The Warranty will not apply in certain circumstances, including where the RV has been:
- Used for a purpose other than which it was designed;
- Used for commercial purposes;
- In an accident; or
- Towed by a vehicle other than a standard passenger vehicle.
The Warranty will also not extend to specific types of damage including:
- Wear and tear when the caravan has been used for permanent living purposes;
- Tears, punctures, and fading to fabric items; or
- Damage caused by alterations or repairs being undertaken by an unauthorised repairer.